Privacy Policy

epic-glade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epic-glade.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or consultation requests
• Register for our programs or workshops
• Subscribe to our newsletter
• Communicate with us via email or other means

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your program registrations and payments
• Respond to your inquiries and provide customer support
• Send you updates about our programs and services
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• With your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to withdraw consent
• The right to data portability

To exercise these rights, please contact us at [email protected].

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

epic-glade
220 King Street West, Suite 1800
Toronto, ON M5H 1K4
Canada
Email: [email protected]